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Choose who hears about a problem
Open notifications to decide who hears about a problem and how. Choose the channel per urgency: in-app badges for routine updates, email digests for daily summaries, and text messages for critical errors. Create alert rules for the events that matter: error thresholds, SLA breaches, and volume spikes. Test the critical path before live traffic so the first real alert is not the test. Next, invite your team and set what they can do.
What to notice
- Channel per urgency
- Rules for errors, breaches, and spikes
- Test the critical path first
Next, invite your team and set what they can do.