When to choose it
You have a partner launch to manage and want SignalEDI to coordinate the setup, testing, certification, and go-live handoff.
Managed EDI services
Managed EDI services for SMB teams
Managed EDI services on SignalEDI combine AI-automated setup — included on every paid plan — with a human operator for the launches that need one. We coordinate partner setup, testing, certification, and go-live so your team knows what to provide and when.
White-glove launchDays-not-weeks platform setupOne unified checkout
Key takeaways
- We coordinate partner setup, testing, certification, and go-live so your team isn't the bottleneck.
- Operators work the same project record as self-serve, so in-app status and evidence stay aligned.
- It's an add-on to your plan — billed once per partner in the same secure checkout, not a separate purchase.
Why upgrade
When to let our team drive the launch
Self-serve is included on every paid plan. Add managed onboarding when a partner launch needs hands-on coordination.
How it works
Submit partner details, share contacts and requirements, approve the launch plan, then track testing, certification, and go-live tasks.
What you can see
Partner contacts, test results, certification notes, approvals, launch dates, and cutover evidence stay visible.
What managed EDI services cover
Automation first, humans where a launch needs one
Most managed EDI services quote a services contract before you see the platform. SignalEDI inverts that: AI does the routine work on every plan, and the managed tier adds an operator per partner launch.
The SMB pain it removes
Retailer and partner mandates arrive with spec PDFs, test waves, and chargeback exposure — and most SMB teams have nobody whose job is EDI. Managed EDI services take on that coordination load so a partner mandate doesn't become a hiring plan.
Automated onboarding underneath
AI agents prepare mapping drafts, validation rules, readiness checks, and test cycles on every paid plan — so the managed operator coordinates certification and go-live instead of re-keying setup work, and you keep the same self-serve visibility.
Compliance proof, not promises
Launch work runs on SOC 2-ready controls: least-privilege access, audit logs on partner setup and certification evidence, and HIPAA-compliant workflows for healthcare document flows. Review the current posture and artifacts on the trust page before production traffic.
Tiers
Pick a launch tier, add it to your plan
Both tiers run the same managed engagement on your project record. Adding a tier drops it into your cart alongside your plan — one checkout, no separate billing surface.
Standard
$500 one-time
A standard partner launch you want us to drive.
- Partner setup, testing & certification coordination
- Go-live plan with cutover evidence
- Same project record as self-serve — status stays aligned
- Allow 6–8 weeks for some partners
Premium
$750 one-time
A priority launch with hands-on coordination.
- Partner setup, testing & certification coordination
- Go-live plan with cutover evidence
- Same project record as self-serve — status stays aligned
- Allow 6–8 weeks for some partners
Onboarding paths
Self-serve onboarding by default — managed onboarding available as an add-on
Self-serve onboarding is included on every paid plan: start in Setup Cockpit, work through your onboarding projects, and drive the pipeline with in-product guidance. Managed Partner Onboarding is a paid add-on for teams that want a hands-on launch — operators use the same project record so status and evidence stay aligned. In-app status follows Submitted → Intake → Partner contact → Testing → Validation → Live → Completed (6–8 weeks for some partners for some partners).
In-app journey
Track every stage in your dashboard
Managed status follows Submitted → Intake → Partner contact → Testing → Validation → Live → Completed.
Certifying with major trading partners (large retailers, healthcare payers) typically takes 6–8 weeks due to their internal intake, testing, and certification processes. That timeline is controlled by the trading partner, not SignalEDI platform setup (which is typically ready in days, not weeks).
Managed onboarding FAQ
What are managed EDI services?
Managed EDI services mean a provider runs the EDI work your team would otherwise staff — partner setup, mapping, testing, certification coordination, and go-live. On SignalEDI, AI agents automate the routine setup on every paid plan, and Managed Partner Onboarding adds a human operator for launches that need hands-on coordination — without an enterprise services contract.
How is managed onboarding different from self-serve?
Self-serve onboarding is included on every paid plan — you drive the setup in Setup Cockpit. Managed onboarding adds a SignalEDI operator who coordinates the partner setup, testing, certification, and go-live on the same project record, so status and evidence stay aligned.
How long does it take?
Certifying with major trading partners (large retailers, healthcare payers) typically takes 6–8 weeks due to their internal intake, testing, and certification processes. That timeline is controlled by the trading partner, not SignalEDI platform setup (which is typically ready in days, not weeks).
How is it billed?
It is a one-time fee per partner launch (Standard or Premium tier) added to your cart and paid in the same secure checkout as your plan and add-ons — there is no separate billing surface.
What do I need to provide?
Partner details, the right contacts, and your requirements. You approve the launch plan, then track testing, certification, and go-live tasks from your dashboard.
Ready to hand off your next partner launch?
Add managed onboarding to your plan and check out in one secure flow, or start a free trial to run self-serve onboarding first.